University Medical Center (UMC) is promoting a convenient new way to experience the emergency room. As part of the "ER Extra" program, a measure designed to ensure patients get extra fast, extra easy and extra great care, UMC has made ER wait times available on its website at www.universitymedicalcenter.com.

"We know that quality and speed of care are important to our patients. At University Medical Center, we believe that giving patients access to ER wait times is just one more way we can improve the level of service we provide every day to those in our community," said Saad Ehtisham, Chief Executive Officer.

This service will also allow patients who believe that their individual situation does not require emergent care to access wait times and choose the most opportune time to come in and see a medical professional.

"We know from patient feedback that long wait times in the ER have become a source of frustration. At University Medical Center, we wanted to be part of the solution. The goal is to make our patients' experience in the ER as streamlined and efficient as possible while maintaining the best quality care," said Ehtisham.

The ER wait time is calculated to represent the approximate time it takes to see a qualified health care professional and is updated in real time.

"We implemented this important tool because at UMC, we believe in giving patients access to ER waiting times enables them to make better, more informed choices about their personal medical care," said Ehtisham.

For more information about "ER Extra" at University Medical Center, contact Jody Glenn, Emergency Department Clinical Director at 453-7228.